IT Workflow Analysis
Band-Aids are used to make it through the day. How much efficiency is being lost? Are there workflow holes that could have a new solution applied to create an environment that makes for happy staff and happy clients/patients, as that equals happy owners. Maybe there is a great IT firm engaged with the practice, however there is still a disconnect in their recommendations.
Practice owners do not have the time to evaluate from corner to corner of the practice. Observe, interview, and listen as the day progresses; the fly on the wall. Where is time and efficiency lost for staff, patients, and clients? Are SOP's in place? Back up, what backup? What is the client experience from an outsider’s perspective? What products are being introduced today and tomorrow that may add value to your digital toolkit? How do you even keep up with the new products?
Workflow and IT Analysis Consult can assist with all the above and more. I spend time at the practice watching, listening and evaluating. Full, on-site visit with follow up report and roadmap for the future will be the result of the consult.